contentACCESS Email Archive – Best Practices

12.Provisioning settings

Open the Provisioning settings page on the ribbon (Email Archive => Settings => Provisioning settings). Configure the provisioning as follows: a) set the “Provisioning scheduler” from the list, b) under Notification settings, choose “Never” from the dropdown list (monitoring job will check potential system and job misconfigurations), and c) under Exchange servers, click + select and add “Office 365” to the list of objects to be provisioned.

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Important!!! The provisioning job synchronizes the Exchange (in this case, Office 365) with the contentACCESS Address book. Therefore, the Provisioning job must run before the archiving process is started. We configured a daily scheduler starting at 1 AM for the provisioning job and a daily scheduler from 6 PM for the email archiving job. It is also a solution to start the provisioning job manually to ensure all the selected objects are synchronized into contentACCESS.

The provisioning job is an elementary plugin to one or more email archive jobs, which should extract Exchange groups and subgroups and synchronize these changes with contentACCESS. If the whole Exchange server is selected, as in our case, then it is redundant to select Exchange groups for processing.Under “Notification settings”, you can also set where and when to send emails about the potential errors, warnings that might occur during the running of the synchronization. It is recommended to send these emails when errors occur, but if you use the monitoring feature, then this step can be disregarded. If you use notifications, then it must be configured in System => Services => Notifications, first.

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