Replace your Arcserve Cloud Services with contentACCESS Cloud

Q&A

• What does the licensing price depend on?

  The migration licensing is based on the uncompressed data volume transferred via contentGATE into contentACCESS Cloud.

• How much time does the migration take?

  Time of the migration depends on these specifications:
  a. Performance of the old EMC SourceOne environment – Store, Database and VMs performance,
  b. Where are we migrating to – Exchange is usually the bottle neck,
  c. Even the internet connection can play a role (connected to client’s location),
  d. Performance of the new (target) environment
  
  The best way to determine the migration speed is through a test migration / POC – prove of concept phase of the project.
  

• What migration possibilities do I have?

  To migrate your data first, then shortcuts:
  In this strategy, the data are migrated in the background. User accesses the data from the former archive until the new archive is switched to production. The shortcuts are migrated as soon as the switch is done. After that, the user can use all his new applications to access his archive. Conclusion:
  a. all data available, full-text search is ready (depending on target system),
  b. no time pressure,
  c. no risk of losing access to data.
  
  To migrate shortcuts first, then data:
  This strategy is useful if the new archive needs to be used immediately and the user wants to migrate files that are already archived but still present in his folders. The shortcut migration ensures that the active (live) data is migrated first. Files or shortcuts, which are not active (live), are migrated during the data migration. The files that are already migrated through the shortcut migration are skipped during the data migration and no duplicates are created. Conclusion:
  a) The user can immediately use the new archive; live data are available in short time,
  b) More time is needed until the full archive is built (inactive data).
  
  It is also possible to apply different strategies for different users.
  

• Can I run multiple migrations at the same time? Will I create duplicates if I run the migration multiple times?

  Yes, you can run multiple migrations at the same time, also from different sources - PST and EMC SourceOne for example. contentGATE keeps a record of already migrated items, therefore no items are migrated twice.

• Can I prioritize / select what users will be migrated at which point?

  Migration is group-based, and the migration group can contain any selected users. You can prioritize users by adding them to a migration group and starting their migration ahead of others.
  

• Can I migrate deleted / inactive users?

  Yes, the inactive users can be migrated to the new target system /archive. The inactive users can also be exported to PST files, the folder structure will be kept.

• How can I check if all the data has been successfully migrated?

  At the end of every migration, a migration report can be generated and compared with the prior generated archive size report. You can also run search queries within your report to find a proof of every migrated item.

• How can I check my license usage?

  In contentGATE, there is an option to check the “License usage information” that will provide you with the exact license usage info.