21.2.Archiving is not working if MAPI is set to communicate with the Exchange server
When using option “Use MAPI to communicate with Exchange Server”, the archiving does not work. Errors like this are present in the logs:
“Exception 80040111 (null) Failed to connect to admin mailbox. >> Exception 80040111 Failed to open default message store. 80040111 MAPI_E_LOGON_FAILED.”
What should you do:
Try to run the job again. The profile with the following template should be created: “_
If the profile is not created automatically, it means that contentACCESS is not able to log on with the superuser at all. In this case, it is necessary to create the profile manually:
If it works, restart the CGMAPIConnector service and start the job again. Now it should reuse the existing profile. The profile is not deleted by contentACCESS.
You need to repeat these steps for each Exchange Server in your address book.