contentACCESS Email Archive – Best Practices

3.External accessibility settings

Navigate to System => Services => System, and specify the External accessibility settings – in this use case,

Under “External accessibility settings”, the externally accessible, fully qualified domain name (FQDN) must be specified; otherwise, the links in the HTML shortcuts will not work.
In case you use online Exchange server, the Lightweight Directory Access Protocol (LDAP) settings do not need to be configured. If you use an on premise Exchange server and in all other cases, the LDAP settings need to be filled in, too. For LDAP settings, navigate to System => Services => System, and configure it under the Active directory integration settings.
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