contentACCESS documentation – version 3.0

  1. Introduction to contentACCESS
    1. Services provided by contentACCESS
    2. Software requirements
  2. Installation of contentACCESS
  3. contentACCESS Tools
    1. Installing Virtual drive
    2. Installing the Proxy server (contentACCESSWS)
    3. Installing the Proxy web services
    4. Installing Outlook forms
    5. Legacy email archive connectors
    6. Legacy archive connector for Metalogix Archive Manager Exchange Edition (MAM EE)
    7. Legacy archive connector for Email Lifecycle Manager (ELM)
    8. Installing TECH-ARROW’s WinShortcutter
  4. contentACCESS Central Administration
    1. Central administration login
    2. contentACCESS Central Administration user interface
  5. Tenants in contentACCESS
    1. How to create a new tenant
    2. Tenant limitations
    3. How to provide access to a tenant (adding new tenant administrators)
    4. Tenant administrator invitation types
  6. General system configurations
    1. Connection
    2. User interface
    3. Users — role types, creating new users, adding user logins
    4. How to activate your license key
    5. How to create user logins to an already existing user?
    6. System administrators
    7. Login providers
      1. External login provider configuration
      2. Associating an enabled provider with a user login
      3. contentACCESS users in third party systems
    8. System
    9. Licensing
    10. Notifications
    11. Monitoring — how to find out possible misconfigurations / reasons of potential system/job failures
    12. Distributed environment in contentACCESS — Clusters
    13. Statistics
    14. How to create/configure databases — All databases
  7. Common features
    1. Databases
    2. Schedules
    3. Retentions
    4. Storages
    5. Exchange connections
    6. Importing contentACCESS configurations from files
      1. Manual import of Exchange servers/groups/mailboxes to the contentACCESS Address book
      2. Importing File Archive root folders to be archived
  8. Creating new jobs in contentACCESS
  9. Jobs’ page, jobs’ context menu
  10. File Archive
    1. Introduction to File system archive
    2. File Archive settings
    3. Databases
    4. System settings
    5. Retentions
    6. Storages
    7. Root folders
    8. Aliases
    9. Schedules
    10. Provisioning settings and managing access to contentWEB
    11. Configuring aliases
    12. Configuration of jobs available in contentACCESS File Archive
    13. Configuration of File system archive job
    14. Configuration of a File system restore job
    15. Configuration of File system recovery job
    16. Configuration of Remote shortcutting job
    17. Active/inactive documents in File system archive
  11. Email Archive
    1. Important settings before creating an Email Archive job
    2. Database settings
    3. System settings
    4. Provisioning settings
    5. Retention settings
    6. Shortcuts in email archiving
    7. Storing of archived emails
    8. Creating email archive schedulers
    9. User experience
    10. Exchange 2013+: Mail app in OWA 2013+ or on MS Outlook 2013+ desktop version
      1. Deployment in contentACCESS Central Administration
      2. How Mail app works in MS Outlook 2013+ and OWA 2013+
    11. Exchange 2010: OWA 2010 integration
    12. Address book objects
    13. Granting access rights for mailbox users and explicit users to view the mailbox archive?
    14. Creating contentWEB users (option 1)
    15. Manage access to a mailbox archive (option 2)
    16. How the end user logs in to contentWEB (archive)
    17. Database and store assignment in email archiving
    18. How to assign database and storage to an Exchange group?
    19. How to assign database and storage to a mailbox?
    20. How to move data from source database/storage into a second (target) database/storage?
    21. Creating Email archive jobs: archive, restore, recovery, mailbox move, shortcut synchronizaion
    22. Email archive job
      1. Email archive job configuration
    23. Email restore job
      1. Email restore job configuration
    24. Email recovery job
      1. Email recovery job configuration
    25. Mailbox move job
      1. Mailbox move job configration
    26. Shortcut synchronization job
      1. Shortcut synchronization job configuration
  12. Custom plugins
  13. Email management job configuration
  14. SharePoint archive plugin
  15. Storage replication plugin
  16. Sharing plugin
  17. Datengut plugin
  18. Email synchronizer plugin
  19. contentWEB
    1. Logging in to contentWEB
  20. officeGATE
  21. accessGATE Mobile
  22. Virtual drive
  23. Terms of use
  24. FAQ

6.6.System administrators

System administrators are those users who have the right to do any necessary settings to the system. You can have multiple system administrators and their list can be accessed by navigation to the System ⇒ Security ⇒ System administrators button, on the System administrators page:

For adding a new system administrator click on +new. With this action, the Create new role association dialog will open.

When adding a new system administrator to the system you have 3 options, so called invitation types which describe how to add him/her. Select System administrator from the Role dropdown list. Now, roll down the Invitation type dropdown list, and select the method, how you would like to add the administrator. There are 3 options: 1) Create new, 2) Search for existing/Assign existing user or 3) Send an invitation.


    • Create new
      If you have selected the Create new option you must enter the Display name for the new administrator, for example “System administrator”. From the Login type list select the already configured authentication provider that he/she will use when logging in the system. Only provider configurations set up on the “Login providers” page can be selected here (Forms and Windows is enabled by default). Then fill the credentials (if Forms type was chosen then both Login name and Password) and click OK. (If you would like to use login providers which differ from the providers in the Login type list, refer to section “Login providers” and configure new providers.)


      • Search for existing/Assign existing user
        To the Search for existing user* field fill in part of name of the already existing user who you want to find. After you have selected the user click OK. This invitation type is available if user searching is enabled in the User search settings (more information here).


Option Assign to existing user is available if the user searching is disabled in User search settings (read more here). Simply type in the entire username into the dialog and assign the rights to this user.

ca 3.0_user search disabled_sysadmin

Note: Please keep in mind that Search for existing user/Assign to existing user invitation types are searching among users who are already present between the contentACCESS users. Send invitation invitation type, on the other hand can be sent to any potential users/administrators who are not members of contentACCESS system yet.


  • Send invitation
    This option enables to invite a new member to whom you decided to grant system administration permissions. Select the System administrator role type, enter the E-mail address* and fill the Additional message* textbox which will be included in the email message that the invited user will receive from you. Then click OK.
    For deleting administrators select the administrator from the list, click on the ellipsis (Documentation189.1) to open the context menu, and delete the user.

    Note: It is good to know that from security reasons it is impossible to delete all system administrators from the list of users. It is possible to delete users with system admin permissions except of the default system administrator.
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