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  1. Introduction to contentACCESS
    1. Services provided by contentACCESS
    2. Software requirements
  2. Installation of contentACCESS
  3. contentACCESS Tools
    1. Installing Virtual drive
    2. Installing the Proxy server (contentACCESSWS)
    3. Installing the Proxy web services
    4. Installing Outlook forms
    5. Legacy email archive connectors
    6. Legacy archive connector for Metalogix Archive Manager Exchange Edition (MAM EE)
    7. Legacy archive connector for Email Lifecycle Manager (ELM)
    8. Installing TECH-ARROW’s WinShortcutter
  4. contentACCESS Central Administration
    1. Central administration login
    2. contentACCESS Central Administration user interface
  5. Tenants in contentACCESS
    1. How to create a new tenant
    2. Tenant limitations
    3. How to provide access to a tenant (adding new tenant administrators)
    4. Tenant administrator invitation types
  6. General system configurations
    1. Connection
    2. User interface
    3. Users — role types, creating new users, adding user logins
    4. How to activate your license key
    5. How to create user logins to an already existing user?
    6. System administrators
    7. Login providers
    8. System
    9. Licensing
    10. Notifications
    11. Monitoring — how to find out possible misconfigurations / reasons of potential system/job failures
    12. Distributed environment in contentACCESS — Clusters
    13. Statistics
    14. How to create/configure databases — All databases
  7. Common features
    1. Databases
    2. Schedules
    3. Retentions
    4. Storages
    5. Exchange connections
    6. Importing contentACCESS configurations from files
  8. Creating new jobs in contentACCESS
  9. Jobs’ page, jobs’ context menu
  10. File Archive
    1. Introduction to File system archive
    2. File Archive settings
    3. File archive Databases
    4. File archive System settings
    5. File archive Retentions
    6. File archive Storages
    7. Root folders
    8. Aliases
    9. File archive Schedules
    10. Provisioning settings and managing access to contentWEB
    11. Configuring aliases
    12. Configuration of jobs available in contentACCESS File Archive
    13. Configuration of File system archive job
    14. Configuration of a File system restore job
    15. Configuration of File system recovery job
    16. Configuration of Remote shortcutting job
    17. Active/inactive documents in File system archive
  11. Email Archive
    1. Important settings before creating an Email Archive job
    2. Database settings
    3. Email archive System settings
    4. Provisioning settings
    5. Retention settings
    6. Shortcuts in email archiving
    7. Storing of archived emails
    8. Creating email archive schedulers
    9. User experience
    10. Exchange 2013: Mail app in OWA 2013 or on MS Outlook 2013 desktop version
    11. Exchange 2010: OWA 2010 integration
    12. Address book objects
    13. Granting access rights for mailbox users and explicit users to view the mailbox archive?
    14. Creating contentWEB users (option 1)
    15. Manage access to a mailbox archive (option 2)
    16. How the end user should log in to contentWEB (archive) over Internet?
    17. Database and store assignment in email archiving
    18. How to assign database and storage to an Exchange group?
    19. How to assign database and storage to a mailbox?
    20. How to move data from source database/storage into a second (target) database/storage?
    21. Creating Email archive jobs: archive, restore, recovery, mailbox move
    22. Email archive job
    23. Email restore job
    24. Email recovery job
    25. Mailbox move job
  12. Custom plugins
  13. Email management job configuration
  14. SharePoint archive plugin
  15. Storage replication plugin
  16. Sharing plugin
  17. Datengut plugin
  18. Email synchronizer plugin
  19. contentWEB
  20. officeGATE
  21. accessGATE Mobile
  22. Virtual drive
  23. Terms of use
  24. FAQ

11.11.Exchange 2010: OWA 2010 integration

With the Exchange 2010 user experience you may deploy the OWA (Outlook Web Access) support to your Exchange server. This allows transparent opening of contentACCESS and legacy (MAM and ELM) shortcuts in OWA 2010. The mailbox items can be manually archived, and the contentACCESS shortcuts can be restored directly from the mailbox, too.

The OWA integration feature requires to have:

  1. Proxy with HTTPS connection installed – it can be installed on the CAS 2010 (Client Access Role) server as well. The proxy will be used by the OWA to retrieve emails from the shortcuts. For more information about installing the proxy server click here.
  2. A HTTPS-based alias configured on the System settings page, under External availability settings section (more information here);
  3. A default shortcut, which will be used by archiving from the mailbox (more information here);
  4. A default retention (more information here);


  5. Installing the OWA integration on the CAS 2010 (Client Access Role) server(s).

    Go to CAS server(s). The OWA integration setup can be accessed on the User experience page of the Central Administration. Open this page with navigating to Email Archive ⇒ Settings ⇒ User experience in the contentACCESS Central Administration. If you have Exchange 2010 configured in the Email Archive’s System settings, the right tab will be automatically preselected on this page, too. Use the link below to download the contentACCESS OWA Installer tool and start it on your CAS server(s).

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The OWA installer requires to:

  • Fill the OWA URL (the value is prepopulated in the OWA 2010 installer window on the User experience page)
  • Fill the contentACCESS Proxy URL (the value is prepopulated in the OWA 2010 installer window on the User experience page)
  • Choose from the Install support for dropdown list where the OWA support should be installed: for contentACCESS, for Legacy Email Archive or for both of them.
  • Click the Install button.

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Screenshot: OWA 2010 installer

Important!!! The shortcuts in OWA 2010 do not work with the light version of OWA, so do not select this option by the sign in:

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The contentACCESS icons in your mailbox will sign, that the OWA 2010 integration has been successfully installed on your CAS server. With uninstalling OWA 2010 support these icons will be removed automatically. Legacy shortcuts are marked with an icon containing “L” letter, as on the screenshot below.

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If OWA 2010 is used, the following operations are available in the contentACCESS mailbox items context menu:

  • Manual archive: Mailbox items that have not been archived yet can be archived manually: it is possible to archive multiple items at once;

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  • Manual restore: Already archived emails can be restored using the email’s context menu;

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  • Hint: The conversation mode must be turned off, otherwise the manual archive/manual restore is not available in the context menu.

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  • In case of contentACCESS shortcuts: all operations (forward, reply, manual restore) are available (multiple restore is also supported), except of forwarding AS attachment;
  • In case of legacy MAM and legacy ELM shortcuts forwarding and replying are available, but manual restore and forwarding AS attachments are unavailable.
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