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  1. Introduction to contentACCESS
    1. Services provided by contentACCESS
    2. Software requirements
  2. Installation of contentACCESS
  3. contentACCESS Tools
    1. Installing Virtual drive
    2. Installing the Proxy server (contentACCESSWS)
    3. Installing the Proxy web services
    4. Installing Outlook forms
    5. Legacy email archive connectors
    6. Legacy archive connector for Metalogix Archive Manager Exchange Edition (MAM EE)
    7. Legacy archive connector for Email Lifecycle Manager (ELM)
    8. Installing TECH-ARROW’s WinShortcutter
  4. contentACCESS Central Administration
    1. Central administration login
    2. contentACCESS Central Administration user interface
  5. Tenants in contentACCESS
    1. How to create a new tenant
    2. Tenant limitations
    3. How to provide access to a tenant (adding new tenant administrators)
    4. Tenant administrator invitation types
  6. General system configurations
    1. Connection
    2. User interface
    3. Users — role types, creating new users, adding user logins
    4. How to activate your license key
    5. How to create user logins to an already existing user?
    6. System administrators
    7. Login providers
    8. System
    9. Licensing
    10. Notifications
    11. Monitoring — how to find out possible misconfigurations / reasons of potential system/job failures
    12. Distributed environment in contentACCESS — Clusters
    13. Statistics
    14. How to create/configure databases — All databases
  7. Common features
    1. Databases
    2. Schedules
    3. Retentions
    4. Storages
    5. Exchange connections
    6. Importing contentACCESS configurations from files
  8. Creating new jobs in contentACCESS
  9. Jobs’ page, jobs’ context menu
  10. File Archive
    1. Introduction to File system archive
    2. File Archive settings
    3. File archive Databases
    4. File archive System settings
    5. File archive Retentions
    6. File archive Storages
    7. Root folders
    8. Aliases
    9. File archive Schedules
    10. Provisioning settings and managing access to contentWEB
    11. Configuring aliases
    12. Configuration of jobs available in contentACCESS File Archive
    13. Configuration of File system archive job
    14. Configuration of a File system restore job
    15. Configuration of File system recovery job
    16. Configuration of Remote shortcutting job
    17. Active/inactive documents in File system archive
  11. Email Archive
    1. Important settings before creating an Email Archive job
    2. Database settings
    3. Email archive System settings
    4. Provisioning settings
    5. Retention settings
    6. Shortcuts in email archiving
    7. Storing of archived emails
    8. Creating email archive schedulers
    9. User experience
    10. Exchange 2013: Mail app in OWA 2013 or on MS Outlook 2013 desktop version
    11. Exchange 2010: OWA 2010 integration
    12. Address book objects
    13. Granting access rights for mailbox users and explicit users to view the mailbox archive?
    14. Creating contentWEB users (option 1)
    15. Manage access to a mailbox archive (option 2)
    16. How the end user should log in to contentWEB (archive) over Internet?
    17. Database and store assignment in email archiving
    18. How to assign database and storage to an Exchange group?
    19. How to assign database and storage to a mailbox?
    20. How to move data from source database/storage into a second (target) database/storage?
    21. Creating Email archive jobs: archive, restore, recovery, mailbox move
    22. Email archive job
    23. Email restore job
    24. Email recovery job
    25. Mailbox move job
  12. Custom plugins
  13. Email management job configuration
  14. SharePoint archive plugin
  15. Storage replication plugin
  16. Sharing plugin
  17. Datengut plugin
  18. Email synchronizer plugin
  19. contentWEB
  20. officeGATE
  21. accessGATE Mobile
  22. Virtual drive
  23. Terms of use
  24. FAQ

9.Jobs’ page, jobs’ context menu

The Jobs page is accessible with a click on the Jobs button of the respective tab in the contentACCESS Central Administration ribbon (Email Archive ⇒ Archive ⇒ Jobs; File Archive ⇒ Archive ⇒ Jobs; Custom plugins ⇒ General ⇒ Jobs). Here you can view the list of all jobs created from a particular plugin type.

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The grid contains the following columns. Each instance has an ID number, a Display name a Type and a Status. If the job is in Idle status, this means that it has completed the task, it is not running.

Next columns hold certain information about the Last start, Last duration and Next start of the job. The Progress column informs about the volume of the already processed items, while Summary gives a general overview about the processed/skipped/failed items. In Is active column can be viewed, if a job is active, or it is has been deactivated. Active jobs will run based on the schedule; the data that they are processing are accessible. Inactive (deactivated) jobs are not running (nor can be manually started); the data that they have processed are still accessible. In the Cluster node column we can check the node, where the selected job can run. The Running on column informs the user about the node, where the job is currently running. On the screenshot above we can see, that EBA’s mailbox archive_shortcutting job can be run on any available node, and is currently running on TANEWS.

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Any operations to a job can be done from the job context menu, with selecting the corresponding job from the list and left click on the ellipses (…). Now we select EBA’s mailbox archive_shortcutting job from the list. With the help of this job we will demonstrate how to handle with jobs from the context menu.

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The context menu of a job contains the following options:

  • Start: with a click on “Start” the administrator can start the job running manually;
  • Stop: with a click on “Stop” the administrator stops the running of the selected job;
  • Configure: required framework features can be configured for the job with a click on this option, from the job’s configuration page.
  • Show last logs: with selecting this option the user will be redirected to the monitoring page, where the last running of the selected job will be preselected, and the corresponding events will be displayed in the table of events;


    cACCESS 2.9 doc 122
  • Edit: with a click on this option the Edit job dialog opens, where the user can:
    rename the job;
    change the node, where the job can be run.

    cACCESS 2.9 doc 123
  • Deactivate: it is recommended to deactivate jobs which are not in use for a longer time, but very probably will be used in the future (e.g. restore or recovery jobs). With selecting this option the administrator does not permanently delete the job from the list. The deactivated job will be hidden only and it will not run according to the schedule (nor can be manually started).
  • Delete: with this option the administrator can permanently delete selected jobs from the list; the processed data by some plugin types will not be accessible through the standard interfaces (data processed by file archive jobs will not be accessible if all file archive jobs wrote the data into the same database, and all of them were deleted; if only one job remained which wrote data into this particular database, then all data processed by all file archive jobs will be accessible. In case of email archive jobs the data will be still accessible, even the jobs have been deleted.)

  • Filtration between active/inactive jobs
    A job can be either active (an active job will be started according to the configured schedule, or can be started manually), or its status may be set to deactivated (if the administrated sets a job to deactivated, it cannot be started neither by the scheduler, nor manually). On the page of Jobs the user can filter among Active/Deactivated jobs, or he can also choose to display all jobs in the list (Show all jobs).

    cACCESS 2.9 doc 124

    If a job has been deactivated, it can be restored to the list of active jobs again. Select the job, open its context menu and choose Activate from the list:

    cACCESS 2.9 doc 125

    Sorting between jobs
    The jobs can be also sorted based on the type, status or cluster nodes where they are running. Click on the funnel (Documentation214.1) icon located next to the particular column in the grid:

    cACCESS 2.9 doc 126

    Available operations from the status bar of the job
    With a double click on the selected job in the list of jobs you open the configuration page to the job. On a blue background you will see the status bar of the job.

    cACCESS 2.9 doc 127

    With the arrows mark (Documentation118.1) at the right side of the status bar the user may collapse or expand the progress information about the job’s running. The status bar’s last state is always stored, and the last state will be opened by navigating to the page again. The status bar of a job contains the following status bar buttons:

    • start immediately/stop: with a click on this option the administrator can start/stop the job running manually;
    • refresh: click on this option and the status bar information about the progress of the job will be refreshed;
    • disable/enable auto refresh: turn on/off the auto refresh of progress bar information (if enabled, the information will be refreshed in every 5 seconds)
    • deactivate/activate job: use “deactivate” button if you want to temporarily cancel the job; use “activate” button if you want to restore the job among the active jobs;
    • logs: with selecting this option the user will be redirected on the monitoring page, where the last running of the selected job will be preselected, and the corresponding events will be displayed in the table of events. Use this option for troubleshooting if any failure occurred during the job running;
    • edit control button is used to change the name of the job and to specify the node on which the job should run.
    • In the following chapters we will learn how to configure and use the contentACCESS File Archive, Email Archive, SharePoint archive, Email management. Store replication. Sharing and Email synchronization jobs.

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