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  1. Introduction to contentACCESS
    1. Services provided by contentACCESS
    2. Software requirements
  2. Installation of contentACCESS
  3. contentACCESS Tools
    1. Installing Virtual drive
    2. Installing the Proxy server (contentACCESSWS)
    3. Installing the Proxy web services
    4. Installing Outlook forms
    5. Legacy email archive connectors
    6. Legacy archive connector for Metalogix Archive Manager Exchange Edition (MAM EE)
    7. Legacy archive connector for Email Lifecycle Manager (ELM)
    8. Installing TECH-ARROW’s WinShortcutter
  4. contentACCESS Central Administration
    1. Central administration login
    2. contentACCESS Central Administration user interface
  5. Tenants in contentACCESS
    1. How to create a new tenant
    2. Tenant limitations
    3. How to provide access to a tenant (adding new tenant administrators)
    4. Tenant administrator invitation types
  6. General system configurations
    1. Connection
    2. User interface
    3. Users — role types, creating new users, adding user logins
    4. How to activate your license key
    5. How to create user logins to an already existing user?
    6. System administrators
    7. Login providers
    8. System
    9. Licensing
    10. Notifications
    11. Monitoring — how to find out possible misconfigurations / reasons of potential system/job failures
    12. Distributed environment in contentACCESS — Clusters
    13. Statistics
    14. How to create/configure databases — All databases
  7. Common features
    1. Databases
    2. Schedules
    3. Retentions
    4. Storages
    5. Exchange connections
    6. Importing contentACCESS configurations from files
  8. Creating new jobs in contentACCESS
  9. Jobs’ page, jobs’ context menu
  10. File Archive
    1. Introduction to File system archive
    2. File Archive settings
    3. File archive Databases
    4. File archive System settings
    5. File archive Retentions
    6. File archive Storages
    7. Root folders
    8. Aliases
    9. File archive Schedules
    10. Provisioning settings and managing access to contentWEB
    11. Configuring aliases
    12. Configuration of jobs available in contentACCESS File Archive
    13. Configuration of File system archive job
    14. Configuration of a File system restore job
    15. Configuration of File system recovery job
    16. Configuration of Remote shortcutting job
    17. Active/inactive documents in File system archive
  11. Email Archive
    1. Important settings before creating an Email Archive job
    2. Database settings
    3. Email archive System settings
    4. Provisioning settings
    5. Retention settings
    6. Shortcuts in email archiving
    7. Storing of archived emails
    8. Creating email archive schedulers
    9. User experience
    10. Exchange 2013: Mail app in OWA 2013 or on MS Outlook 2013 desktop version
    11. Exchange 2010: OWA 2010 integration
    12. Address book objects
    13. Granting access rights for mailbox users and explicit users to view the mailbox archive?
    14. Creating contentWEB users (option 1)
    15. Manage access to a mailbox archive (option 2)
    16. How the end user should log in to contentWEB (archive) over Internet?
    17. Database and store assignment in email archiving
    18. How to assign database and storage to an Exchange group?
    19. How to assign database and storage to a mailbox?
    20. How to move data from source database/storage into a second (target) database/storage?
    21. Creating Email archive jobs: archive, restore, recovery, mailbox move
    22. Email archive job
    23. Email restore job
    24. Email recovery job
    25. Mailbox move job
  12. Custom plugins
  13. Email management job configuration
  14. SharePoint archive plugin
  15. Storage replication plugin
  16. Sharing plugin
  17. Datengut plugin
  18. Email synchronizer plugin
  19. contentWEB
  20. officeGATE
  21. accessGATE Mobile
  22. Virtual drive
  23. Terms of use
  24. FAQ

3.6.Legacy archive connector for Metalogix Archive Manager Exchange Edition (MAM EE)

Legacy MAM retrieve service is a replacement of the original Metalogix Archive Manager Exchange Edition (MAM EE) retrieve service. This service is used to access archived files over the legacy shortcuts, if you have uninstalled Metalogix Archive Manager (and Archive Web) from your computer, and you need to check the archive contents.

Important! Do not uninstall HSM from the server. It will be needed to access the MAM shortcuts and to retrieve the archived items.



Installing Legacy MAM retrieve service and its configuration on the MAM server

  1. In the Tools of the contentACCESS setup package click on Legacy connector for email archives/Legacy archive connector for MAM EE and start to run the setup package.

    cACCESS 2.9 doc 16

    cACCESS 2.9 doc 17



    By default it unzips to c:\Program Files\TECH-ARROW\contentACCESS\LegacyMAMRetrieve folder. Click “Unzip”. After the files have been successfully unzipped click “OK”.

    cACCESS 2.9 doc 18 cACCESS 2.9 doc 19

  2. A short HowToInstall manual will automatically open to help you with installing the server. Follow the next steps of this short step-by-step manual:

  3. Open Internet Information Services (IIS) manager from the Start menu:

    cACCESS 2.9 doc 20

  4. Navigate to the following node in the tree on the left side: [SERVER_NAME]\Application Pools:

    cACCESS 2.9 doc 21

  5. Right click on the node “Application Pools” and select “Add Application Pool“:

    cACCESS 2.9 doc 22

  6. The “Add Application Pool” window will open. Enter “LegacyMAMPool” as name and select the .NET Framework version from the .NET Framework version dropdown list, then click OK.

    cACCESS 2.9 doc 23

  7. Right click on the newly created “LegacyMAMPool” in the grid, and select “Advanced Settings” from its context menu.

    cACCESS 2.9 doc 24

  8. Change “Identity” to “Local system” built in account in the “Application Pool identity” window, then click “OK“.

    cACCESS 2.9 doc 25 cACCESS 2.9 doc 26

  9. Navigate to the following node in the tree on the left side: [SERVER_NAME]\Sites\Default Web Site\ExchangePAMWS:

    cACCESS 2.9 doc 27

    If the ExchangePAMWS is NOT found, then:

    1. Right click on the “Default Web Site” and click on the “Add Application“.

      cACCESS 2.9 doc 28

    2. Enter “ExchangePAMWS” into alias and “C:\Program filesTECH-ARROW\contentACCESS\LegacyMAMRetrieve” as Physical path. Select the “LegacyMAMPool” by clicking the “Select” button.

    3. Click “OK
    4. cACCESS 2.9 doc 29



      If the ExchangePAMWS is found, then:
    1. Select the “ExchangePAMWS” node by clicking on it.

      cACCESS 2.9 doc 30

    2. Click “Basic Settings…” in the Actions pane (right side of the IIS Manager).


      cACCESS 2.9 doc 31

    3. In the “Edit Application” dialog, select the “LegacyMAMPool” by clicking the “Select” button and enter “C:\Program FilesTECH-ARROW\contentACCESS\LegacyMAMRetrieve” into the Physical path textbox.


      cACCESS 2.9 doc 32


  10. Continue with setting up the MAM server in contentACCESS:

    Configuration of the MAM server in contentACCESS Central Administration:

    1. Open contentACCESS Central Administration from your browser: http://[contentACCESS_Server_Name]:3333/CentralAdministration
    2. Navigate to Email Archive ⇒ Miscellaneous ⇒ Legacy data configuration on the ribbon:


      cACCESS 2.9 doc 33

    3. Activate legacy archive support with clicking on the “Activate legacy archive support” option in the warning box.

      cACCESS 2.9 doc 34

    4. Database settings: go to Email Archive ⇒ Settings ⇒ Databases button on the ribbon, and configure the connection with the old Metalogix database on the MAM server. In this use case the MAM database is on TAPAM01.


      cACCESS 2.9 doc 35

    5. Navigate back to the Legacy data configuration page on the ribbon, and select the created database connection from the database dropdown list.

      cACCESS 2.9 doc 36


    6. Now you can configure the URL’s for the MAM retrieve server.

    7. Under Retrieve settings, enter the MAM retrieve service URL using the server name (in our case “TAPAM01”), where the Legacy MAM retrieve service was installed.


      Use the following sample: http://[MAMServerName]/exchangePAMWS
    8. Click “Configure“. In this step, the contentACCESS will configure the retrieve proxy with the correct parameters.

      cACCESS 2.9 doc 37
    9. HSM server settings: Enter the HSM server name into the text field using the following sample:

      http://[HSMServerName]/PAM4HSM/PAM4HSMWS.asmx

      cACCESS 2.9 doc 38



    Once the retrieve service installation and its configuration is ready, it will be possible to retrieve the old MAM shortcuts from Outlook/OWA and browse the legacy archive through contentWEB. (contentWEB is the end user interface for the contentACCESS archive. For more information check section contentWEB).

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