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  1. Introduction to contentACCESS
    1. Services provided by contentACCESS
    2. Software requirements
  2. Installation of contentACCESS
  3. contentACCESS Tools
    1. Installing Virtual drive
    2. Installing the Proxy server (contentACCESSWS)
    3. Installing the Proxy web services
    4. Installing Outlook forms
    5. Legacy email archive connectors
    6. Legacy archive connector for Metalogix Archive Manager Exchange Edition (MAM EE)
    7. Legacy archive connector for Email Lifecycle Manager (ELM)
    8. Installing TECH-ARROW’s WinShortcutter
  4. contentACCESS Central Administration
    1. Central administration login
    2. contentACCESS Central Administration user interface
  5. Tenants in contentACCESS
    1. How to create a new tenant
    2. Tenant limitations
    3. How to provide access to a tenant (adding new tenant administrators)
    4. Tenant administrator invitation types
  6. General system configurations
    1. Connection
    2. User interface
    3. Users — role types, creating new users, adding user logins
    4. How to activate your license key
    5. How to create user logins to an already existing user?
    6. System administrators
    7. Login providers
    8. System
    9. Licensing
    10. Notifications
    11. Monitoring — how to find out possible misconfigurations / reasons of potential system/job failures
    12. Distributed environment in contentACCESS — Clusters
    13. Statistics
    14. How to create/configure databases — All databases
  7. Common features
    1. Databases
    2. Schedules
    3. Retentions
    4. Storages
    5. Exchange connections
    6. Importing contentACCESS configurations from files
  8. Creating new jobs in contentACCESS
  9. Jobs’ page, jobs’ context menu
  10. File Archive
    1. Introduction to File system archive
    2. File Archive settings
    3. File archive Databases
    4. File archive System settings
    5. File archive Retentions
    6. File archive Storages
    7. Root folders
    8. Aliases
    9. File archive Schedules
    10. Provisioning settings and managing access to contentWEB
    11. Configuring aliases
    12. Configuration of jobs available in contentACCESS File Archive
    13. Configuration of File system archive job
    14. Configuration of a File system restore job
    15. Configuration of File system recovery job
    16. Configuration of Remote shortcutting job
    17. Active/inactive documents in File system archive
  11. Email Archive
    1. Important settings before creating an Email Archive job
    2. Database settings
    3. Email archive System settings
    4. Provisioning settings
    5. Retention settings
    6. Shortcuts in email archiving
    7. Storing of archived emails
    8. Creating email archive schedulers
    9. User experience
    10. Exchange 2013: Mail app in OWA 2013 or on MS Outlook 2013 desktop version
    11. Exchange 2010: OWA 2010 integration
    12. Address book objects
    13. Granting access rights for mailbox users and explicit users to view the mailbox archive?
    14. Creating contentWEB users (option 1)
    15. Manage access to a mailbox archive (option 2)
    16. How the end user should log in to contentWEB (archive) over Internet?
    17. Database and store assignment in email archiving
    18. How to assign database and storage to an Exchange group?
    19. How to assign database and storage to a mailbox?
    20. How to move data from source database/storage into a second (target) database/storage?
    21. Creating Email archive jobs: archive, restore, recovery, mailbox move
    22. Email archive job
    23. Email restore job
    24. Email recovery job
    25. Mailbox move job
  12. Custom plugins
  13. Email management job configuration
  14. SharePoint archive plugin
  15. Storage replication plugin
  16. Sharing plugin
  17. Datengut plugin
  18. Email synchronizer plugin
  19. contentWEB
  20. officeGATE
  21. accessGATE Mobile
  22. Virtual drive
  23. Terms of use
  24. FAQ

6.7.Login providers

A contentACCESS user may log into contentACCESS (and its client applications such as contentWEB, officeGATE etc.) with an external (using external authentication providers) or internal user account. If you use a third party provider (e.g. Windows) then this third party authentication provider will authenticate you when logging into the system. It won’t be needed to enter the credentials into the contentACCESS central login window. The Forms type requires to enter credentials when logging in.

When setting up a user account, a login type must be always selected. Users can only use login types which have been enabled in “Login providers”. “Windows” and “Forms” login providers are enabled by default enabled for “Windows” and “Forms” authentications.

The list of enabled providers can be found on the Login providers page. To open it, navigate to the System tab ⇒ Security ⇒ and click on the Login providers button.

To edit or enable/disable/delete providers, open its context menu on the Logins provider page, and click on the desired item in the dropdown list. If a provider is disabled, it will not be possible to log in to contentACCESS with it. For security reasons, the user can’t delete “Windows” and “Forms” login configurations, and can’t disable “Forms” authentication.

If there is a 3rd party login provider configuration created (like Perceptive) and a user login is already using it, then this provider can only be disabled, but can’t be deleted.


How to enable a login provider: It depends on the provider type if it supports multiple configurations or not. You can create only one Windows and Forms login provider configuration for a user login, but can create multiple for Perceptive or Datengut. To configure a new login provider, click on +new on the Logins provider page. The Login providers dialog will open. Choose a supported external provider from the Provider type list, type in a provider name for it, fill the required fields and click on OK.


With this step, this new login provider configuration has been enabled in contentACCESS.

How to associate an enabled provider to a user login: Now you have to create a new user login to the user, who will use the provider. This step is required for Windows and Forms providers. Navigate to System ⇒ Security ⇒ Users button on the ribbon. Click on it, and the Users page will open. Select the desired user and double click on it.


The User details page will open. Click on +new under User details section.


In the Add new login dialog select the desired provider configuration from the Login type: dropdown list, fill in the required credentials and click OK.


A newly created external provider will appear between the external providers in the Tech-Arrow central login window. From now on, you can log into the contentACCESS Central Administration with a single click on this provider in the TECH-ARROW central admin login window.

contentACCESS users in third party systems:
To simplify the login into third party systems (such as Datengut, Perceptive) from contentACCESS, it is possible to enable contentACCESS user creation from the particular provider’s configuration dialog. This ensures single sign on into the particular DMS providers.


To achieve this, check the “Create contentACCESS user automatically” checkbox (and fill the required credentials). When you are logging in to Datengut over contentACCESS, you do not need to create a contentACCESS user, but it will be created automatically by contentACCESS at the moment of logging in. If this function is not enabled from the provider’s configuration dialog, then the administrator is forced to create a contentACCESS user and login manually. This helps to save much time for the administrator, as he does not need to create contentACCESS users for each user of the third party application (like Datengut or Perceptive).

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